Our Services
we specialise in customer engagement improvement
We specialise in offering best in class advice to the Financial Services and Media sectors, drawing from experience in other sectors where insights can be very beneficial.
Specialties
We Can Help
Our experience is based on practical experience in design and delivery on the ground, not in theory or strategy presentations that cannot be implemented. Let us solve it for you, not tell you about it.
ADVIsory
Trusted advisory services on a flexible basis
project management
We work with you for typically three to six months to guarantee successful implementation
cloud crm and customer experience evolution
We know how to get the best value from cloud implementation and can advise on the risks and issues to avoid when migrating
training and coaching
team augmentation
We work well within your teams, augmenting the skills in key areas on a flexible basis
Process
How we work with you
Research & Analysis
We offer comprehensive research services focused around your specific issues and adding value in analysis based on our extensive experience
Roadmap planning
We know how to deliver change and offer structure and methodology to ensure buy-in and preparation for change
Execute & Monitor
We link strategy with operations, ensuring that research and planning is implemented effectively
Clients
We have the experience and knowledge
Get In Touch
01865 699060
welcome@customer-engagement.co.uk