Last updated: 22 April 2026
This policy explains how Vectris Ltd (“Vectris”, “we”, “us”) collects and uses personal data through the website vectris.co.uk. Vectris Ltd is the data controller for the personal data described in this policy.
Registered office: 50 Micklegate, Selby, England, YO8 4EQ Company number: 08564476 ICO registration number: ZC128726 Contact for privacy matters: contact@vectris.co.uk
1. What data we collect
We collect personal data in the following ways.
Information you give us through the contact form. When you complete the contact form on our website, we collect your name, email address, and any other information you choose to include in your message.
Information you give us by email or in the course of business. If you contact us directly, or engage with us as a client, prospective client, supplier, or professional contact, we hold the contact details and correspondence associated with that relationship.
Technical information collected automatically. When you visit the website, our hosting provider records standard technical information such as your IP address, browser type, pages viewed, and approximate location. This is used to operate the site securely and to understand general usage patterns. We do not use this information to identify individual visitors.
We do not knowingly collect personal data from children, and the website is not directed at children.
2. Why we use your data and our lawful basis
We use personal data for the following purposes.
To respond to enquiries made through the contact form or by email. Our lawful basis is legitimate interests, specifically responding to a request you have made.
To provide consulting services and manage client and supplier relationships. Our lawful basis is either the performance of a contract with you or your organisation, or our legitimate interests in running our business.
To maintain records of prospects, clients, and professional contacts for the purposes of business development and ongoing relationships. Our lawful basis is legitimate interests, specifically running and developing a consulting practice.
To meet legal, regulatory, and accounting obligations. Our lawful basis is compliance with a legal obligation.
We do not use your data for automated decision-making or profiling, and we do not sell your data to third parties.
3. Marketing
We do not send newsletters or bulk marketing emails. From time to time we may contact existing and previous clients, or individuals who have enquired about our services, with information relevant to that relationship. You can ask us to stop at any time by replying to any message or emailing contact@vectris.co.uk.
4. Who we share your data with
We share personal data only where necessary, and only with organisations that process it on our behalf under appropriate contractual terms. These include our website hosting provider, our email and productivity provider, our accounting software provider, and professional advisers such as our accountant.
We may also disclose personal data where required by law, by a regulator, or in connection with legal proceedings.
Some of these providers may store data outside the United Kingdom. Where that is the case, we rely on the transfer mechanisms recognised under UK data protection law, such as adequacy decisions or standard contractual clauses.
5. How long we keep your data
We keep enquiry correspondence for as long as needed to respond and for a reasonable period afterwards, typically up to two years. We keep client records for the duration of the engagement and for seven years after its end to meet legal and accounting requirements. We keep professional contact information for as long as the relationship is active, and we remove it on request.
6. How we protect your data
We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include access controls, encryption in transit, reputable service providers, and confidentiality obligations in our client engagements.
7. Your rights
Under UK data protection law, you have the right to ask us to provide a copy of the personal data we hold about you, correct data that is inaccurate, delete data in certain circumstances, restrict or object to our processing, and, where relevant, transfer data to another provider.
To exercise any of these rights, please contact contact@vectris.co.uk. We will respond within one month.
If you are not satisfied with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
8. Cookies
The Vectris website uses only those cookies that are strictly necessary for the site to function. We do not use analytics, advertising, or tracking cookies. If this changes, we will update this policy and request your consent before any non-essential cookies are set.
9. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed. For material changes, we will take reasonable steps to draw the change to the attention of people whose data we hold.